Last Updated: July 5, 2024

At Galactic Hero Events, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website www.galacticheroevents.com (“Website”) and use our services.

1. Information We Collect

1.1 Personal Information

When you book our services or make an inquiry through our Website, we may collect the following personal information in order to better serve you:

• Name
• Email address
• Phone number
• Billing and shipping addresses
• Payment information
• Details about your event (e.g., date, location, number of attendees)

1.2 Non-Personal Information

In order to better understand our customer base, we may also collect non-personal information such as:

• Browser type
• IP address
• Pages visited on our Website
• Time and date of visits

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and confirm bookings
• To communicate with you regarding your inquiries and bookings
• To provide and improve our services
• To process payments
• To send you updates, promotional materials, and other information related to our services (you may opt out of receiving these communications at any time)

3. Information Sharing and Disclosure

3.1 Third Parties

We do not share, sell, or rent your personal information to third parties, except as described in this Privacy Policy or as required by law.

3.2 Legal Requirements

We may have to disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to:

• Comply with legal obligations
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing in connection with our services
• Protect the personal safety of users of our services or the public

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

Our Website may use cookies and similar tracking technologies to enhance your browsing experience and collect non-personal information. You can set your browser to refuse cookies or indicate when a cookie is being sent. However, some parts of our Website may not function properly without cookies.

6. Children’s Privacy

Our services are intended for use by adults and for children’s parties booked by adults. We do not intentionally collect personal information from children under the age of 13. If you believe that we have inadvertently collected personal information from a child, please contact us, and we will take steps to delete that information. We will also do our utmost to not share any photos of events to our website or social media that include the faces or identifiable information of any children, but if we have made a mistake, please let us know and we will remove such photos.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Your continued use of our Website and Services after any changes constitute your acceptance of any revised Privacy Policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at galacticheroevents@gmail.com.